Carvera Air Shipping Policy

Shipping Area

We currently deliver to the following regions: US, Canada, EU, UK, Australia, New Zealand, South Africa, Singapore, Japan, South Korea, Israel, Taiwan, and Hong Kong. We’re working to expand our delivery coverage as we find reliable logistics partners in new areas. If your location isn’t listed, please reach out to us at orders@makera.com for inquiries.


Shipping Fee

Carvera Air offers free shipping to non-remote areas. Additional shipping fees may apply for other regions.
The shipping fee at checkout includes customs and tax fees, so there are no extra charges. If additional fees are required for specific regions, such as remote areas in Canada or customs/tax handling in Japan, we will notify you via email.

Country(Area) Carvera Air Note
United States Free shipping
United States (Remote) $300  Air transport Tax not included
Australia $200 Possible remote area delivery fee will be notified by email
Australia (Remote) $350 Air transport Tax not included
New Zealand $200 Air transport Tax not included
Canada $200 Possible remote area delivery fee will be notified by email
Canada (Remote) $350  Air transport Tax not included
United Kingdom Free shipping
United Kingdom  (Remote) $350 Possible remote area delivery fee will be notified by email
 
Germany Free shipping
Netherlands Free shipping
Austria Free shipping
Belgium Free shipping
Czech Free shipping
Denmark Free shipping
Finland $100
France Free shipping
Greece $100
Hungary Free shipping
Ireland $100
Italy Free shipping
Latvia Free shipping
Poland Free shipping
Portugal Free shipping
Sweden Free shipping
Slovakia Free shipping
Spain Free shipping
Lithuania $400 Air transport Tax not included
Croatia Free shipping
Estonia Free shipping
Luxembourg $100
Slovenia Free shipping
Bulgaria $100 
Romania $100
Singapore Free shipping Tax not included
Japan Free shipping Tax not included
South Korea Free shipping Tax not included
Taiwan Free shipping Tax not included
Hong Kong Free shipping
Switzerland $300  Air transport Tax not included
Norway $300  Air transport Tax not included
Cyprus $300  Air transport Tax not included
South Africa $35 Air transport Tax not included
Israel $400  Air transport Tax not included

 


Shipping Notice

For special shipping requests, contact Makera Support at orders@makera.com.
Please ensure your address is correct before placing an order. If you need to change the address after shipping, we cannot guarantee the update will take effect, and you may bear any risks or costs involved. Orders can only be shipped within the country of purchase.

Makera is not responsible for delays or rejected deliveries due to:

  • Incorrect or incomplete addresses, refusal to receive, or wrong contact information.
  • Force majeure events (natural disasters, government actions, or disruptions to transportation systems).
  • Confiscated or rejected shipments due to transportation regulation violations.
  • Deliveries attempted on weekends or holidays, or in restricted-access areas (schools, gated communities).


    Shipping Tracking

    After payment, you’ll receive a confirmation email with a “view your order” link to track your shipment. If you don't receive it, check your spam folder or add orders@makera.com to your safe list.


    Inspection and Sign

    Since Makera products are valuable, inspect your package for damage before signing. If the package is damaged, do not sign or open it. Instead, contact Makera Support.
    Once the package is signed for, we assume acceptance of the product. To ensure your protection, we recommend recording the unboxing and checking all items according to the packing list. If there are any issues, contact Support within 24 hours.

     

    Important Notes

    1. Once an order is placed, you cannot change the country, product quantity, category, or color. Changes to city, state, or ZIP code are also not allowed for orders paid via credit card, PayPal, or Affirm.
    2. Consignees are responsible for additional delivery charges for failed deliveries or rejected packages.
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