No Products in the Cart
If you've purchased a Carvera or Carvera Air (and if you’re still deciding, check out this article), you're stepping into an exciting world of creation and precision machining.
But let’s be honest: owning a CNC machine can feel intimidating at first. If you’re feeling a bit overwhelmed, you're not alone — and you’re in exactly the right place.
One of the biggest truths about CNC machining — and something people don’t often tell you — is that you learn by doing.
You might feel like you should watch tutorials for weeks before even turning your machine on, but the fastest and best way to get comfortable is simply to start using your Carvera or Carvera Air.
Yes, you will make mistakes. You might break bits. You might even crash the machine. That’s okay.
Breaking a few tools is a natural part of the learning process. Every failed cut teaches you something valuable about your materials, your speeds and feeds, and the machine itself.
The Carvera and Carvera Air are designed to handle this learning curve. Trust the process — and trust yourself.
If you suspect something isn't working correctly with your machine, don't panic. CNCs are complex, but most issues are easily diagnosable and fixable.
All our machines come with a one-year warranty, during which we will send replacement parts free of charge if needed.
We always aim to replace faulty parts first before considering full machine replacements.
Learning to open your machine and replace a part not only resolves the issue faster but also teaches you valuable skills that will be handy even after your warranty period ends.
Here’s the smart way to approach a problem:
At Makera, we offer multiple channels to help you — from community support to direct professional assistance:
Our Discord server is an incredible resource, full of knowledgeable users and helpful discussions. We also have a dedicated Issues forum for technical problems.
When posting:
You can also tag our staff directly for faster help:
@Roelof.Gericke, @Robin, @Link, @Krystal, or @Henk — we’re hands-on and ready to jump in when needed.
We maintain a growing library of YouTube videos with tutorials, project ideas, and tips for using your Carvera.
While YouTube is fantastic for learning, please remember:
Do not request technical support through YouTube comments or Facebook posts.
Our support team does not monitor those platforms daily. Always use email or Discord for assistance.
Makera staff are located all around the world. Sometimes, depending on local holidays, there may be slight delays in responses. Please be patient — we are committed to helping you as quickly as possible.
Thousands of users around the globe are working with Carvera and Carvera Air. Whether you’re cutting wood, plastics, aluminum, or engraving delicate PCBs, someone else has been right where you are. Lean on the community. Share your successes — and your challenges.
The most important thing to remember? You’ve already taken the hardest step — getting started.
The Carvera and Carvera Air are powerful, capable machines, and you have both the community and the resources to master them. Don't let small setbacks discourage you.
Get cutting. Break a bit. Make something amazing.
